What Information We Collect
When you use the hhbet7 platform, we collect two types of information — what you provide directly, and what is gathered automatically.
What You Provide Directly
| Data Type | When It's Collected | Required? |
|---|---|---|
| Mobile Number | At Registration | Yes |
| Full Name & Date of Birth | KYC Verification | Yes |
| National ID / Passport | Withdrawal Verification | Yes |
| Email Address | At Registration | Optional |
| BKash / Nagad Number | Payment Processing Time | Yes |
Automatically Collected Information
- Device type, operating system, and browser version
- IP address (for security purposes only — location is not tracked)
- Time spent on the site and which pages were visited
- Login history, bet history, and transaction records
Plain & Simple: hhbet7 never requests or stores your bank PIN, bKash passcode, or any payment password.
Why We Collect Your Data
Every piece of information hhbet7 collects has a specific reason behind it. We never ask for data without a clear purpose.
- Account Management: Your mobile number and name are required for registration, login, and identity verification.
- Payment Processing: Payment information is required to process deposits and withdrawals and to prevent fraud.
- Security: Device and IP information is used to detect suspicious activity and keep your account secure.
- Legal Obligation: KYC information is maintained to comply with anti-money laundering legal requirements.
- Service Improvement: Analytics are used to understand which features are most used and to make the platform better.
- Contact: Mobile or email is used to send important updates, promo offers, and issue resolutions.
You can opt out of promotional messages at any time — either through your account settings or by contacting support. However, security and payment-related notifications cannot be turned off.
Data Storage & Technical Security
Hhbet7 servers are protected by industry-standard security. No unauthorized party can access your information.
Security Level Benchmarks
Data Retention Period
- Data for active accounts is retained for as long as the account remains active.
- General data is deleted 90 days after account closure
- Transaction history may be retained for up to 5 years due to legal obligations
- KYC documents are deleted after the retention period required by regulation
Third-Party Data Sharing Policy
Hhbet7 never sells or transfers your personal data to third parties for marketing or commercial purposes. However, limited information may be shared in certain specific circumstances.
When Data May Be Shared
- Payment Gateway: Information required to process transactions is shared with bKash, Nagad, or bank payment gateways — and is governed by each payment provider's own privacy policy.
- Game Provider: When you launch a Live Casino or slots game, your account ID is shared with that provider — but no personal information is passed on.
- Legal Authorities: We may be legally required to disclose information in response to a court order or government investigation.
- Fraud Prevention: Limited data may be shared with recognized anti-fraud services.
Guarantee: hhbet7 never shares your data with advertisers, data brokers, or marketing companies.
Cookies & Tracking Technologies
Hhbet7 uses cookies and similar technologies to improve your experience on the website and app.
Cookie Types & Purposes
- Essential Cookies: To keep you logged in and ensure account security — the site cannot function without these.
- Performance Cookies: To identify which parts of the site are loading slowly and improve overall performance.
- Functional Cookies: To remember your preferred language, theme, and settings.
- Analytics Cookies: Understanding which features are most popular — fully anonymized data.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.
Your Data Rights
Hhbet7 believes you should have full control over your own data. The rights below apply to all registered users.
Protection of Minors' Data
Hhbet7 is strictly for adults aged 18 and above. We do not knowingly collect any information from minors.
- Age verification is mandatory at registration
- No one under the age of 18 may register
- If we become aware that data has been collected from a minor, it will be deleted immediately.
- If parents have any concerns, please contact us at support@hhbet7.net
A Note for Parents: If you believe your child has accessed hhbet7, please contact us immediately. We will take prompt action.
Policy Updates & Contact Information
Hhbet7 may update this Privacy Policy from time to time. If any significant changes are made, you will be notified via SMS or email to your registered mobile number.
Continued use of hhbet7 after any policy changes will be considered acceptance of the updated terms. If you do not agree to the new policy, please withdraw all balances before closing your account.
Privacy-Related Contact
- Email: support@hhbet7.net (Subject: Privacy Request)
- Live Chat: Active 24/7, average response time 2 minutes
- Help Center: Complete Guide & Support
Privacy-related requests will be responded to within 30 business days. For urgent matters, please use Live Chat.